The Australian Commission on Safety and Quality in Health Care is seeking tenders from capable and experienced individuals or organisations to conduct usability testing and piloting of observation and response charts as part of the Recognising and Responding to Clinical Deterioration program.
The Australian Commission on Safety and Quality in Heath Care will undertake usability testing and piloting of four Observation and Response Charts (ORC) in a range of clinical settings commencing August 2010. The Commission is extending its work on ORCs, which are to be used for recording patient observations and specifying actions to be taken in response to deterioration in the clinical state of the patient. The four ORCs in this initiative have been developed to incorporate different types of track and trigger systems, formal processes for tracking changes in vital signs and triggering a response when deterioration is identified.
For the usability testing phase, the ORC will be used in parallel with existing hospital observation charts. For each site participating in this study, the ORC used will be chosen to match the track and trigger system already in place. The ORC will also be customised according to the thresholds and actions required when deterioration was identified. This usability testing will be conducted in a small number of sites.
The piloting phase will include customising the ORC for each site and roll out across the whole hospital. This process will be conducted in a larger number of sites.
Work will be conducted from contractor’s office with additional travel required to participating testing and piloting sites.
The anticipated contract period will commence in August 2010 and is projected to end in June 2011.
Parties interested in tendering must address the evaluation criteria in the format outlined in the Request For Tender document, available in the first instance by registering on the Department's internet site at www.health.gov.au/tenders.
Any difficulties accessing this site should be addressed to the Contact Officer Anna Atkinson on phone: 02 9126 3648 or email anna.atkinson@safetyandquality.gov.au
Tenders will close at 2pm (EST) on Monday 19 July 2010 in Sydney.
Updated: 24 September, 2010 top of page 