Safety and Quality > National Priorities > Australian Charter of Healthcare Rights

The Australian Charter of Healthcare Rights was developed by the Commission in 2007 and 2008. The charter was developed with extensive and widespread consultation and specifies the key rights of patients and consumers when seeking or receiving healthcare services. In July 2008, Australian Health Ministers endorsed the charter as the Australian Charter of Healthcare Rights for use across the country.

The Charter applies to all health settings anywhere in Australia, including public hospitals, private hospitals, general practice and other community environments. It allows patients, consumers, families, carers and service providers to have a common understanding of the rights of people receiving health care.

Australian Charter of Healthcare Rights

Australian Charter of Healthcare Rights (PDF 380KB)

Australian Charter of Healthcare Rights (DOC 994 KB)

Australian Charter of Healthcare Rights (ZIP 957 KB)

Additional Resources

The Commission has also developed additional resource material for patients, consumers, families and carers and healthcare providers and facilities to support the use of the Charter and are available for download in pdf format. Please contact the Commission if you require these documents in an alternate format.

Roles in Realising the Australian Charter of Healthcare Rights

This document is designed to provide a simple explanation of each right included in the Charter and provide information about how patients and consumers, healthcare providers and health service organisations can contribute to the realisation of patients’ rights.

Roles in Realising the Australian Charter of Healthcare Rights (PDF 1232 KB)

A zip containing design files for this document is available from ACSQHC.

About the Australian Charter of Healthcare Rights: A guide for patients, consumers, carers and families

This brochure discusses each of the seven Charter rights and provides some guidance to patients, consumers, carers and families on ways they can contribute to ensuring that the rights are upheld.

About the Australian Charter of Healthcare Rights: A guide for patients, consumers, carers and families (PDF 569KB)

A zip containing design files for this document is available from ACSQHC.

About the Australian Charter of Healthcare Rights: A guide for healthcare providers

This brochure discusses each of the seven Charter rights, and provides some guidance to healthcare providers about ways they can contribute to ensuring that the rights are upheld.

About the Australian Charter of Healthcare Rights A guide for healthcare providers (PDF 1026 KB)

A zip containing design files for this document is available from ACSQHC.

Using the Australian Charter of Healthcare Rights

This brochure is an implementation guide that outlines ways in which health service organisations can provide information about health rights and incorporate the Charter in their systems.

Using the Australian Charter of Healthcare Rights (PDF 310KB)

A zip containing design files for this document is available from ACSQHC.

Your role in using the Australian Charter of Healthcare Rights (powerpoint presentation)

This PowerPoint presentation (PPT 1142 KB) has been developed to support the education of healthcare staff on the Australian Charter of Healthcare Rights.

Australian Charter of Healthcare Rights A3 poster

Australian Charter of Healthcare Rights A3 poster (PDF 1781 KB)

A zip containing design files for this document is available from ACSQHC.

Alternative versions including audio, Braille and 17 community languages

The Charter is available in alternative versions including audio and Braille and has been translated into 17 community languages.

 

The Commission carried out an extensive consultation process with health sector, government and health consumer interest groups to aid the development of the Australian Charter of Healthcare Rights.