Safety and Quality > Our Work > Accreditation and the NSQHS Standards > Resources to implement the NSQHS Standards


National Safety and Quality Health Service (NSQHS) Standards

Fact sheets

Accreditation workbooks

Monitoring tool

Safety and quality improvement guides

Guide for small hospitals

Core and developmental actions

General resources

Contact details

Artworks

Network meeting presentations

Audit tools

Standard-specific resources

 


 

National Safety and Quality Health Service (NSQHS) Standards

The Commission developed the National Safety and Quality Health Service (NSQHS) Standards to improve the quality of health service provision in Australia. The Standards provide a nationally consistent statement of the level of care consumers should be able to expect from health service organisations.

There are 10 NSQHS Standards focusing on areas that are essential to drive the implementation and use of safety and quality systems:

NSQHS Standards, September 2012 cover page

  1. Governance for Safety and Quality in Health Service Organisations
  2. Partnering with Consumers
  3. Preventing and Controlling Healthcare Associated Infections
  4. Medication Safety
  5. Patient Identification and Procedure Matching
  6. Clinical Handover
  7. Blood and Blood Products
  8. Preventing and Managing Pressure Injuries
  9. Recognising and Responding to Clinical Deterioration in Acute Health Care
  10. Preventing Falls and Harm from Falls

 

National Safety and Quality Health Service (NSQHS)
Standards, September 2012

The NSQHS Standards were endorsed by Australian Health Ministers in September 2011.

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Fact sheets

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Accreditation workbooks

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Monitoring tool

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Safety and quality improvement guides

NSQHS Standards Safety and Quality Improvement Guides cover page

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Guide for small hospitals

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Core and developmental actions

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General resources

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Contact details

  • Contact details for state and territory health departments (PDF, 321KB) (Word, 184KB)
  • Contact details for accrediting agencies approved to assess health service organisations against the NSQHS Standards (PDF 233KB) (Word 170 KB)
  • Contact details for accrediting agencies approved to assess Medicare Locals against the NSQHS Standards (PDF 40KB) (Word, 176KB)

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Artworks

NSQHS Standards A3 landscape poster
NSQHS Standards A3 landscape poster

 

NSQHS Standards A4 portrait poster
NSQHS Standards A4 portrait poster

 

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Network meeting presentations

Presentations from the NSQHS Standards Network Meetings can be found using the following link:
Accreditation and the NSQHS Standards – Advice Centre and network meetings

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Audit tools

Queensland Health’s Patient Safety and Quality Improvement Service developed individual audit tools for every Standard. Each tool includes:

  • A ‘how to’ guide on using the tools
  • A definitions guide to assist in completing the tools
  • 3 specific audit tools that collect and collate information:
    1. Patient audit tool: collects patient level data (at a ward/unit level), use one audit tool for each patient audited
    2. Ward/Unit audit tool: collects ward/unit level data and collates the patient level responses
    3. Facility audit tool: collects facility level data and collates the ward/unit level responses
  • A measurement plan summary for each standard that defines the goals, questions and responses in the audit tools. The plans will provide an understanding of how the questions in the audit tool have a direct association with the actions required in the standard.

The audit tools can be accessed from the Queensland Health website using the following link:
Queensland Health > Audit tools for NSQHS Standards

The Commission would like to acknowledge the work undertaken by the Patient Safety and Quality Improvement Service in developing the tools, and for making the tools publicly available.

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Standard-specific resources

Standard 1: Governance for Safety and Quality in Health Service Organisations

Standard 2: Partnering with Consumers

Standard 3: Preventing and Controlling Healthcare Associated Infections

Standard 4: Medication Safety

Standard 5: Patient Identification and Procedure Matching

Standard 6: Clinical Handover

Standard 7: Blood and Blood Products

Standard 8: Preventing and Managing Pressure Injuries

Standard 9: Recognising and Responding to Clinical Deterioration in Acute Health Care

Standard 10: Preventing Falls and Harm from Falls


Standard 1: Governance for Safety and Quality in Health Service Organisations

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Standard 2: Partnering with Consumers

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Standard 3: Preventing and Controlling Healthcare Associated Infections

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Standard 4: Medication Safety

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Standard 5: Patient Identification and Procedure Matching

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Standard 6: Clinical Handover

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Standard 7: Blood and Blood Products

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Standard 8: Preventing and Managing Pressure Injuries

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Standard 9: Recognising and Responding to Clinical Deterioration in Acute Health Care

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Standard 10: Preventing Falls and Harm from Falls

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Last updated: 17 April  2014