Safety and Quality > Our Work > Health Service Standards and Accreditation > National Safety and Quality Health Service Standards

The Commission developed the National Safety and Quality Health Service (NSQHS) Standards to improve the quality of health service provision in Australia.  The Standards provide a nationally consistent statement of the level of care consumers should be able to expect from health services.

There are 10 NSQHS Standards focusing on areas that are essential to drive the implementation and use of safety and quality systems:

  1. Governance for Safety and Quality in Health Service Organisations
  2. Partnering with Consumers
  3. Preventing and Controlling Healthcare Associated Infections
  4. Medication Safety
  5. Patient Identification and Procedure Matching
  6. Clinical Handover
  7. Blood and Blood Products
  8. Preventing and Managing Pressure Injuries
  9. Recognising and Responding to Clinical Deterioration in Acute Health Care
  10. Preventing Falls and Harm from Falls

National Safety and Quality Health Service (NSQHS) Standards (PDF 3731KB)

The September 2011 NSQHS Standards have been endorsed by Australian Health Ministers.

This is the September 2012 version of the NSQHS Standards.  Minor changes have been made and are listed below:

Page number Change
Front cover Date changed from ‘September 2011’ to ‘September 2012’
Inside cover First sentence now reads ‘National Safety and Quality Health Service Standards, September 2012’
Page 1 Appendix 1 removed
Page 4 Last sentence of section: Core and Developmental actions removed and replaced with:‘Information about which actions have been designated as core and developmental is available on the Commission’s web site.’
Page 31 ‘Non-touch’ removed from criterion 3.10
Page 39 ‘Any’ removed from criterion 4.12
Page 72 Appendix 1: Developmental or inspirational actions table removed. Information about which actions have been designated as core and developmental is available on the Commission’s web site.