NSQHS Standards

The Commission developed the National Safety and Quality Health Service (NSQHS) Standards to improve the quality of health service provision in Australia. The Standards provide a nationally consistent statement of the level of care consumers should be able to expect from health services. The Commission has developed a number of  resources to assist health service organisations implement the NSQHS Standards. These resources have now been finalised following a public consultation in August 2012 and are available for use:

Accreditation Workbooks

Safety and Quality Improvement Guides:

Standard 1:  Governance for Safety and Quality in Health Service Organisations (PDF 1.05MB)

Standard 1:  Governance for Safety and Quality in Health Service Organisations (RTF 948KB)

Standard 2: Partnering with Consumers (PDF 1.05MB)

Standard 2: Partnering with Consumers (RTF 1018KB)

Standard 3:  Preventing and Controlling Healthcare Associated Infections (PDF 1.18MB)

Standard 3:  Preventing and Controlling Healthcare Associated Infections (RFT 1076KB)

Standard 4:  Medication Safety (PDF 1.38MB)

Standard 4:  Medication Safety (RTF 1.67MB)

Standard 5:  Patient Identification and Procedure Matching (PDF 996KB)

Standard 5:  Patient Identification and Procedure Matching (RTF 480KB)

Standard 6:  Clinical Handover (PDF 952KB)

Standard 6:  Clinical Handover (RTF 495KB)

Standard 7:  Blood and Blood Products (PDF 1.05MB)

Standard 7:  Blood and Blood Products (RTF 685KB)

Standard 8:  Preventing and Managing Pressure Injuries (PDF 0.98MB)

Standard 8:  Preventing and Managing Pressure Injuries (RTF 599KB)

Standard 9:  Recognising and Responding to Clinical Deterioration in Acute Health Care (PDF 992KB)

Standard 9:  Recognising and Responding to Clinical Deterioration in Acute Health Care (RTF 928KB)

Standard 10:  Preventing Falls and Harm from Falls (PDF 992KB)

Standard 10:  Preventing Falls and Harm from Falls (RTF 543KB)

Further Resources

The Commission has set up an Advice Centre.  It is open for enquiries from health service organisations, surveyors and accrediting agencies and support can be accessed by telephone and email. Email: accreditation@safetyandquality.gov.au Phone:  1800 304 056