Australian Charter of Healthcare Rights (second edition)

The second edition of the Charter will be available online in August 2019. It will provide greater clarity and specificity about issues that consumers said were important to them.

Charter people

The second edition of the Charter (coming soon)

The second edition of the Charter is coming soon.

Virtual launch of the Charter (coming soon)

The Charter will be officially launched at an online event in August 2019.

Register your interest for the launch event by emailing partneringwithconsumers@safetyandquality.gov.au

How the second edition was developed?

The Commission reviewed the first edition of the Charter in 2018 and 2019. The review included feedback from around 80 people in workshops across Australia and 1600 responses via surveys. Two reports were prepared describing the consultation:

Supporting resources

The Commission is developing a range of supportive tools and resources to help consumers, and healthcare providers understand and use the Charter. Click here to see what is available.

Contact

If you have any questions about the Charter, please contact the Partnering with Consumers team on (02) 9126 3600 or by email at partneringwithconsumers@safetyandquality.gov.au.