The NSQHS Standards Assessor Orientation Course is a free online course for anyone wanting to learn about the National Safety and Quality Health Service (NSQHS) Standards (second edition). The course is self-paced and includes case studies, videos and tips for using the NSQHS Standards. Eleven modules cover an Introduction to the NSQHS Standards, Assessing Safety and Quality Systems, the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme, and each of the eight standards.

Enrolment

Please follow this link to access the enrolment form. Use this form to enrol or re-enrol/transfer courses. Enrolment to Course 3 (2019B) and Course 4 (2019C) is now open.

Enrolment dates

Course number Enrolments open Enrolments close Course starts Course finishes
3 (2019B) March 2019 31 August 2019 1 May 2019 31 October 2019
4 (2019C) March 2019 30 October 2019 1 July 2019 31 December 2019

 

Course requirements

There are three options for enrolment:

  • Assessor course for assessors of health service organisations implementing the NSQHS Standards
  • Certificate course for non-assessors who would like a certificate of completion, for example, for professional development
  • Non-certificate course for non-assessors who do not need a certificate of completion.

To obtain a certificate of completion, users must finish the course by the end date. Assessors must provide a copy of their certificate of completion to their accrediting agency before they are eligible to assess a health service organisation using the NSQHS Standards (2nd ed.).

The following table summarises the course requirements for each stream.

Assessor Other – Requiring completion certificate Other – Not requiring completion certificate
Must complete all 11 modules Yes No No
Must submit answers to all questions to progress through each module Yes Yes No
Must contribute to Discussion Boards Yes No No
Will have responses to short answer questions reviewed by the Commission Yes No No
Will be provided with a certificate of completion at the conclusion of the course Yes – if satisfactorily completed Yes No
Will be provided with individual module certificates No Yes No
Must complete additional modules in Aboriginal and Torres Strait Islander cultural competency Yes No – these modules are only available for assessors No – these modules are only available for assessors

 

Course Access

Visit www.assessororientation.safetyandquality.gov.au to access the course. It is recommended that users have access to the latest version of Internet Explorer, Firefox or Google Chrome web browsers and that pop-ups are enabled.

Note:

The National Safety and Quality Health Service (NSQHS) Standards Orientation Course was developed by the Australian Commission on Safety and Quality in Health Care (the Commission) to assist assessors and representatives from Australian health service organisations better understand the intent of the NSQHS Standards and the processes of accreditation that are described in the Australian Health Service Safety and Quality Accreditation Scheme.

These standards and accreditation requirements do not apply in any other country. The NSQHS Standards were written specifically for the Australian health care context and may not be used in any other country without the written permission of the Australian Commission on Safety and Quality in Health Care.

Last updated: 15 May 2019