South Australian Department of Health

The TeamSTEPPSTM project used an evidence-based teamwork training system developed by the US Department of Defense Patient Safety Programme in collaboration with the Agency for Healthcare Research and Quality (AHRQ) to evaluate the content and process for validity in the Australian context.

It was trialed in five sites in South Australia using four teamwork competencies – leadership, situation monitoring, mutual support and communication – that characterise effective communication and teamwork. The evaluation shows that the TeamSTEPPSTM programme is applicable, relevant and adaptable to the Australian health care context.

The sites embraced the TeamSTEPPSTM philosophy of improving teamwork, communication and patient safety through structured communication techniques. Process, structural and outcome changes were evident in this project.