Credentialling by health service organisations is a process used to verify the qualifications and experience of a clinician to determine their ability to provide safe, high quality health care services within a specific health care setting and role.
Credentialling has the potential to improve safety for patients by ensuring clinicians practice within the bounds of their training and competency, and within the capacity of the service in which they are working.
Credentialling is part of a wider organisational quality and risk-management system designed primarily to protect patients.
The term credentialling is used by some professional associations and groups in a different way to describe clinicians with higher levels of skills and experience.
In 2015, the Commission released Credentialing health practitioners and defining their scope of clinical practice – A guide for managers and practitioners. The aim of this guide is to support health service organisations conduct robust credentialling processes. This guide, along with the Standard for Credentialling and Defining the Scope of Clinical Practice: a national standard for credentialling and defining the scope of clinical practice of medical practitioners, for use in public and private hospitals (PDF 272 KB) developed by the former Australian Council for Safety and Quality in Health Care in 2004, will be reviewed in 2017.
Review by Peers – A guide for professional, clinical and administrative processes (PDF 1174 KB) was developed by the Commission in 2010. This ‘how to’ guide will assist managers and clinicians maximise the effectiveness of peer review.
Last updated: 28 July 2017