Certification framework for digital mental health services

The Commission has undertaken a project to scope the development of a certification framework and national standards for digital mental health services.

Consultation process

The Commission conducted a broad stakeholder consultation process during March and April 2019, including six face-to-face and three online workshops, and an online written survey. Face-to-face workshops were held in Orange, Perth, Sydney, Melbourne, Canberra and Brisbane.

Stakeholders were invited from across the sector including mental health consumers and carers, clinicians, service providers, peak bodies, PHNs, academics and government agencies, including stakeholders from all states and territories. Over 200 stakeholders attended a workshop or completed the online survey.

The consultation process explored options for certification and national standards to ensure safety and quality assurance for digital mental health services.

Based on the results of the consultation process, the Commission will report to the Department in June 2019, recommending options for the design and development of a certification framework and national standards for digital mental health services.

Consultation discussion paper

The Commission has developed a discussion paper which includes background information and questions that were explored during the consultations.

Contact

For more information on the project please contact: Ben Prest, Senior Project Officer at: DMHS@safetyandquality.gov.au