This workbook is designed to guide services through the accreditation process for the National Safety and Quality Health Service Standards, and highlight areas where mental health services will also have substantially achieved relevant National Standards for Mental Health Services criteria.
The workbook was developed by the Commission in collaboration with the Department of Health, and the Safety and Quality Partnership Standing Committee of the Mental Health Drug and Alcohol Principal Committee of the Australian Health Ministers’ Advisory Council, and reflects revisions made following substantial consultation.
The Australian Commission on Safety and Quality in Health Care has collaborated with the National Mental Health Commission on a scoping study focusing on the implementation of the National Standards for Mental Health Services (NSMHS) and the National Safety and Quality Health Service (NSQHS) Standards in mental health services.
The study involved activities to gain a comprehensive understanding of:
Over 500 people across Australia participated in the Scoping Study, completing an online survey and speaking in focus groups and interviews. Participants included people with lived experience of mental health issues and those who support them, as well as service providers from the public, private and community-managed mental health sectors.
The report discusses the themes and major messages from participants. Information generated in the study will be incorporated into the review of mental health services being prepared for the Australian Government by the National Mental Health Commission. It will also inform the review of the NSQHS Standards being undertaken by the Australian Commission on Safety and Quality in Health Care.