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Australian Charter of Healthcare Rights

The Australian Charter of Healthcare Rights includes the issues that consumers said were important to them.

View the Charter

How does the Charter relate to the NSQHS Standards?

The National Safety and Quality Health Service (NSQHS) Standards require health service organisations to use a charter of rights that is consistent with the Charter. This means that health services may adopt the Charter, or develop their own charter. Health service organisations need to ensure that any charter that they develop aligns with the Charter and is accessible for patients, carers, families and consumers.

Health service organisations that are currently undergoing accreditation may choose to:

  • Continue to use the first edition of the Charter, or a local adaptation, or
  • Commence transitioning to the second edition of the Charter, or develop a tailored version to suit their local context.
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