Top tips for safe health care

The Top tips for safe health care is designed to help consumers, their families, carers and other support people get the most out of their health care.

It is available in a booklet that provides practical advice on:

  • Asking questions to understand more about your health and treatment options
  • Finding good-quality health information
  • Understanding the risks and benefits of tests, treatments and procedures
  • Confirming what will happen before and after an operation or other procedure.

Question Builder

Question Builder is a free web-based tool to help you prepare for a visit to the doctor. The tool enables you to build a list of questions that you would like to ask your doctor, and consider questions your doctor might ask you. This list of questions can then be printed or emailed to a phone/device for use during your appointment.

Australian Charter of Healthcare Rights

Everyone who is seeking or receiving care in the Australian health system has certain rights regarding the nature of that care. These are described in the Australian Charter of Healthcare Rights. The rights included in the Charter relate to access, safety, respect, communication, participation, privacy and comment.