Safety and Quality > Our Work > Patient and Consumer Centred Care > Health Literacy > National workshop on health literacy

Advancing health literacy in Australia: Building partnerships and collaborations, Sydney, 24th November 2014

In partnership with the University of Sydney and the NSW Clinical Excellence Commission, the Australian Commission on Safety and Quality in Health Care hosted a national workshop on health literacy: Advancing health literacy in Australia: Building partnerships and collaborations.

Health literacy is a significant issue for Australia and addressing health literacy in a coordinated way has the potential to increase the safety, quality and sustainability of the health system.  To achieve this, it is necessary to:

  • embed health literacy into high-level systems and organisational policies and practices
  • ensure that health information is clear, focused and useable, and that interpersonal communication is effective
  • integrate health literacy into education for consumers and healthcare providers.

The aim of the workshop was to bring a select group of consumers, practitioners, researchers, and policy makers together to identify priorities for action in health literacy in Australia and to enable them to work collaboratively to advance these priorities.

Agenda – National workshop on health literacy, 24 November 2014 (PDF 644KB)

Presentations

Health literacy: Opportunities for health consumer organisations – Mr Michael Cousins, Health Consumers Alliance of SA

Health literacy: Perspective of a hospital clinician and educator – Dr Imogen Mitchel, Canberra Hospital

Health literacy: A research perspective – A/Professor Kirsten McCaffrey, University of Sydney

Health literacy: What’s happening in Tasmania? – Ms Diane Webb, Department of Health and Human Services Tasmania

Taking action together – Case study by Dr Karen Luxford, Clinical Excellence Commission

A plan for becoming a health literate organisation – Case study by Ms Vicki Biro and Ms Fiorina Mastroianni, Illawarra Shoalhaven Local Health District

Australian Commission on Safety and Quality in Health Care