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Open consultation – National Safety and Quality Primary Health Care Standards

Overview

Online consultation survey

Workshops

Contact us


 

Open consultation – National Safety and Quality Primary Health Care Standards

The Australian Commission on Safety and Quality in Health Care (the Commission) is consulting on National Safety and Quality Primary Health Care Standards for providers other than General Practices. Primary health care stakeholders and consumers are invited to participate in this process.

Your involvement is essential in developing standards that:

  • Are of value to the sector
  • Focus on safety and quality outcomes
  • Are patient-centred.

Consultations with primary health care providers other than General Practitioners will be held throughout Australia from May to July 2019. It will involve face-to-face and video workshops as well as an online survey.

The information gathered during this process will be used to develop the National Safety and Quality Primary Health Care Standards.

Overview

Primary health care is the first point of contact within the health system for the majority of Australians, and the sector provides a range of services for the prevention and management of acute and chronic conditions. Although the current Australian primary health care system performs well and most health care is associated with good clinical outcomes, there is considerable safety and quality variation and preventable adverse events that occur.

In 2018, the Commission conducted a consultation process on patient safety and quality improvement in primary health care. The Consultation Report – Patient safety and quality improvement in primary health care July 2018 summarises the findings.

Analysis of the feedback received through the consultation process identified that a majority of respondents were supportive of the Commission developing the National Safety and Quality Primary Health Care Standards. To this end consultations will commence in May.

Online consultation survey

If you are unavailable to attend one of the consultation workshops but wish to be part of the consultation process, please complete the appropriate survey:

The survey covers topics that are being explored during the workshops.

Workshops

Anyone involved in accessing and/or the delivery of primary health care services is invited to attend a workshop. Interested participants may be, but are not limited to primary health care providers, practice managers, patients, carers, policy makers and relevant health service organisations.

Participants will be asked to discuss the safety and quality issues for patients in primary health care, and what needs to be in place to provide safe and high-quality care.

Face-to-face workshops

Each workshop will run for two hours with light catering provided. Please select a location to take you to the registration page. Please specify any dietary requirements when you register.

Location Date and time
Brisbane (North Lakes) Wednesday, 10 July 12.00pm
Brisbane (Herston) Wednesday, 10 July 6.00pm
Brisbane (Lutwyche) Thursday, 11 July 12.00pm
Broken Hill Monday, 15 July 5.30pm
Tuesday, 16 July 11.45am
Hobart Tuesday, 23 July 6.00pm
Wednesday, 24 July 6.45am
Launceston Monday, 22 July 6.00pm
Tuesday, 23 July 6.45am
Melbourne CBD Monday, 1 July 12.00pm
Tuesday, 2 July 12.00pm
Melbourne (Parkville) Monday, 1 July 6.00pm
Tuesday, 2 July 6.00pm
Sydney (Blacktown) Monday, 8 July 6.00pm

Note: Workshops have already been scheduled in Adelaide, Alice Springs, Canberra, Darwin, Perth and Sydney. This table is updated regularly.

Video workshops

Participation in a videoconferencing workshop requires access to a computer, tablet or smartphone with a camera and microphone. Teleconference is also available in these workshops. Please register to participate in one of the online workshops.

Date Time
Monday, 29 July 12:00pm to 2:00pm AEST
Tuesday, 30 July 12:00pm to 2:00pm AEST
Wednesday, 31 July 6:00pm to 8:00pm AEST

 

Contact us

For enquiries, please contact Hanna Pak, Senior Project Officer, on 02 9126 3635 or email at Hanna.Pak@safetyandquality.gov.au

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Last updated: 18 June 2019