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Better Practice Guidelines on Complaints Management for Health Care Services
2004
Guide, user guide or guidelines
Standard for Credentialling and Defining the Scope of Clinical Practice
2004
Publication, report or update
Complaints Management Handbook for Health Care Services
2005
Publication, report or update
National Patient Safety Education Framework
2005
Publication, report or update
Australian Charter of Health Care Rights (first edition)
2008
Publication, report or update
Ensuring Correct Patient, Correct Site, Correct Procedure Protocol for Surgery: Review of implementation and proposals for action
2008
Publication, report or update
Open Disclosure Standard
2008
Publication, report or update
The burden of venous thromboembolism in Australia
2008
Publication, report or update
Open disclosure principles, elements and process
2013
Guide, user guide or guidelines
Consumers, the health system and health literacy: Taking action to improve safety and quality - Consultation Paper 2013
2013
Publication, report or update
Health literacy - Taking action to improve safety and quality - Consultation Report 2013
2013
Publication, report or update
Open disclosure of things that don’t go to plan in health care: A guide for patients booklet
2013
Guide, user guide or guidelines
Australian Open Disclosure Framework: Saying sorry - A guide to apologising and expressing regret during open disclosure
2013
Guide, user guide or guidelines
Patient-clinician communication: An overview of relevant research and policy literatures
2013
Publication, report or update
Key differences between the Australian Open Disclosure Framework and the Open Disclosure Standard
2013
Publication, report or update
Partnering with consumers - Action guide
2013
Guide, user guide or guidelines
ACSQHC Annual Report 2012-13
2013
Publication, report or update
Open disclosure: A guide for patients (booklet)
2013
Guide, user guide or guidelines
Open disclosure: Just-in-time information for clinicians
2013
Guide, user guide or guidelines
Implementing and practising open disclosure: Guide for health service managers
2013
Guide, user guide or guidelines