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How should care be delivered at the end of life? Information for patients and their families and carers

2015
Guide, user guide or guidelines

This guide explains what the 10 elements for safe and high-quality end-of-life care mean for you as a patient, and for families, carers and consumers.

PWC How should EOL be delivered

Open disclosure: A guide for patients (booklet)

2013
Guide, user guide or guidelines

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for.

This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health facilities and by other healthcare providers.

Australian Open Disclosure Framework: Open disclosure standard review consultation database

2013
Spreadsheet or data set

Partnering with consumers - Action guide

2013
Guide, user guide or guidelines

Open disclosure of things that don’t go to plan in health care: A guide for patients booklet

2013
Guide, user guide or guidelines

National Consensus Statement: essential elements for recognising and responding to clinical deterioration: Implementation Guide

2011
Guide, user guide or guidelines
front cover R&R user guide

Better Practice Guidelines on Complaints Management for Health Care Services

2004
Guide, user guide or guidelines
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