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Better Practice Guidelines on Complaints Management for Health Care Services

2004

Guide, user guide or guidelines

Partnering with consumers - Action guide

2013

Guide, user guide or guidelines

Interim Accrediting of New Health Service Organisations

2013

Guide, user guide or guidelines

Overview of the Clinical Care Standards

2013

Fact sheet or brochure

A better way to care - Actions for clinicians

2014

Guide, user guide or guidelines

A better way to care - Actions for consumers

2014

Fact sheet or brochure

A better way to care - Actions for health service managers

2014

Guide, user guide or guidelines

Australian Charter of Healthcare Rights - Using the charter in your health service

2014

Guide, user guide or guidelines

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 2: Getting started with partnerships with consumers

2014

Fact sheet or brochure

Partnering with consumers self assessment tool for hospitals

2014

Audit, monitoring or reporting tool

NSQHS Standards Risk management approach

2014

Guide, user guide or guidelines

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