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Better Practice Guidelines on Complaints Management for Health Care Services

2004
Guide, user guide or guidelines

Implementing the Australian Open Disclosure Framework in Small Practices

2014
Guide, user guide or guidelines

National Inpatient Medication Chart (NIMC) - General Practitioner e-version User Guide

2014
Guide, user guide or guidelines

National Inpatient Medication Chart (NIMC) - Local management guidelines

2014
Guide, user guide or guidelines

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 2: Getting started with partnerships with consumers

2014
Fact sheet or brochure

NSQHS Standards Risk management approach

2014
Guide, user guide or guidelines

Using a risk management approach will provide health service organisations with a framework to assess and address risks identified in the organisation.

Fact sheet 3 - Health literacy - Making way-finding easier - quality managers

2015
Fact sheet or brochure

A fact sheet for quality managers about improving health literacy

PWC_Health_literacy_fact_sheet_3

Fact sheet 5 - Health Literacy - Supporting staff to meet health literacy needs

2015
Fact sheet or brochure

A fact sheet for quality managers about improving health literacy

PWC_Health_literacy_fact_sheet_5

Credentialing health practitioners and defining their scope of clinical practice: A guide for managers and practitioners

2015
Guide, user guide or guidelines

The purpose of this guide is to provide practical guidance for managers and practitioners responsible for credentialing, and for determining and managing, a health practitioner’s scope of clinical practice. This is an ancillary guide only. It does not replace or supersede state, territory or organisational policies on credentialing.

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 3: Training for partnerships with consumers

2015
Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 1: Helpful things to know when partnering with consumers

2015
Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 4: What is the rationale and intent of the actions in Standard 2

2015
Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 5: Preparing written information for consumers that is clear, understandable and easy to use

2015
Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 7: Ideas for day procedure services on engaging with consumers

2015
Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 8: Health Literacy and the NSQHS Standards

2015
Fact sheet or brochure
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