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NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 2: Getting started with partnerships with consumers

2014
Fact sheet or brochure

Implementing the Australian Open Disclosure Framework in Small Practices

2014
Guide, user guide or guidelines

NSQHS Standards Risk management approach

2014
Guide, user guide or guidelines

Using a risk management approach will provide health service organisations with a framework to assess and address risks identified in the organisation.

A better way to care - Actions for health service managers

2014
Guide, user guide or guidelines

Presentation by Vicki Biro and Fiorina Mastroianni - Illawarra Shoalhaven LHD - Health literacy workshop 2014

2014
Presentation

A better way to care - Actions for consumers

2014
Fact sheet or brochure

Safe and high-quality care for patients with cognitive impairment (dementia and delirium) in hospital.

Presentation by Michael Cousins Health Consumers Alliance of SA - Health literacy workshop 2014

2014
Presentation

A better way to care - Actions for clinicians

2014
Guide, user guide or guidelines

Better Practice Guidelines on Complaints Management for Health Care Services

2004
Guide, user guide or guidelines
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