Resource library | Australian Commission on Safety and Quality in Health Care

Better Practice Guidelines on Complaints Management for Health Care Services

2004

Guide, user guide or guidelines

Credentialing health practitioners and defining their scope of clinical practice: A guide for managers and practitioners

2015

Guide, user guide or guidelines

The purpose of this guide is to provide practical guidance for managers and practitioners responsible for credentialing, and for determining and managing, a health practitioner’s scope of clinical practice. This is an ancillary guide only. It does not replace or supersede state, territory or organisational policies on credentialing.

National Standard for User-applied Labelling of Injectable Medicines, Fluids and Lines

2015

Guide, user guide or guidelines

The Labelling Standard is designed to reduce the risk of patient harm from injectable medicines by helping healthcare professionals identify the correct injectable medicine or fluid (container), route of administration of the injectable medicine (conduit) and patient for whom the medicine is intended.

Cover of the National Standard for User-applied Labelling of Injectable Medicines, Fluids and Lines

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 3: Training for partnerships with consumers

2015

Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 1: Helpful things to know when partnering with consumers

2015

Fact sheet or brochure

NSQHS Standards Guide for Dental Practices and Services

2015

Guide, user guide or guidelines

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 5: Preparing written information for consumers that is clear, understandable and easy to use

2015

Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 6: How to gather feedback from consumers about patient information publications

2015

Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 7: Ideas for day procedure services on engaging with consumers

2015

Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 8: Health Literacy and the NSQHS Standards

2015

Fact sheet or brochure

How should care be delivered at the end of life? Information for patients and their families and carers

2015

Guide, user guide or guidelines

This guide explains what the 10 elements for safe and high-quality end-of-life care mean for you as a patient, and for families, carers and consumers.