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Better Practice Guidelines on Complaints Management for Health Care Services
2004
Guide, user guide or guidelines
PWC fact sheet communicating
Communicating with your healthcare provider when you are in hospital - An information sheet for consumers
2016
Fact sheet or brochure

Information sheet for consumers outlining the importance of effective communication with healthcare providers at transitions of care.

Middle ear infection: should my child take antibiotics?
2016
Fact sheet or brochure