Resource library

Information sheet for consumers outlining the importance of effective communication with healthcare providers at transitions of care.

An information sheet for senior executives and clinical leaders outlining essential elements of patient-clinician communication at transitions of care.

An information sheet for healthcare providers outlining essential elements of patient-clinician communication at transitions of care.

This template is a checklist to assist staff in providing open disclosure. 

This resource is a survey template that enables healthcare providers to provide feedback about the open disclosure process.

This resource is a survey template that enables feedback from the person who was unintentionally harmed and their support people about the open disclosure process.

This template is designed to assist planning and preparation for the first open disclosure meeting, and facilitate communication throughout the open disclosure process. 

This resource is a template which can help facilitate and document open disclosure discussions.

Day procedure services face particular challenges when implementing a recognition and response system. This fact sheet provides specific information and implementation strategies for such services.

This survey aims to provide acute care facilities with a tool for evaluating staff perceptions of the rapid response system.

Small, rural and remote health services face particular challenges when implementing a recognition and response system. This fact sheet provides specific information and implementation strategies for such services.