Resource library

Information sheet for consumers outlining the importance of effective communication with healthcare providers at transitions of care.

An information sheet for senior executives and clinical leaders outlining essential elements of patient-clinician communication at transitions of care.

An information sheet for healthcare providers outlining essential elements of patient-clinician communication at transitions of care.

The Hip Fracture Care Consumer Fact Sheets highlights 7 standards for patient-centred care. 

This resource is a survey template that enables feedback from the person who was unintentionally harmed and their support people about the open disclosure process.

This template is designed to assist planning and preparation for the first open disclosure meeting, and facilitate communication throughout the open disclosure process. 

This resource is a template which can help facilitate and document open disclosure discussions.

This template is a checklist to assist staff in providing open disclosure. 

This resource is a survey template that enables healthcare providers to provide feedback about the open disclosure process.

The purpose of this fact sheet is to provide organisations with a general summary of specific issues on preventing and controlling healthcare associated infections in the NSQHS Standards (first edition).

This survey aims to provide acute care facilities with a tool for evaluating staff perceptions of the rapid response system.

The purpose of this fact sheet is to provide organisations with a general summary of specific issues on medication safety in the NSQHS Standards (first edition).

The purpose of this fact sheet is to provide organisations with a general summary of specific issues on partnering with consumers in the NSQHS Standards (first edition).

The purpose of this fact sheet is to provide organisations with a general summary of specific issues on governance for safety and quality in health service organisation in the NSQHS Standards (first edition).

The purpose of this fact sheet is to provide organisations with a general summary of specific issues on patient identification and procedure matching in the NSQHS Standards (first edition).