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2008
Publication, report or update

The Australian Commission on Safety and Quality in Health Care reports annually on the state of healthcare safety and quality in Australia.

The Windows into Safety and Quality in Health Care 2008 provides windows onto a range of safety and quality issues. It offers safety and quality insights in a number of settings and from various perspectives.

Chapters in this report include:

  • Healthcare Rights: Will patients’ rights be respected?
  • Patient Identification: Will patients be correctly identified?
  • Medication Safety: Will adverse drug events be reduced?
  • Handover: How is patient care transferred safely?
  • Healthcare Associated Infections: Can healthcare associated infections be prevented?
  • Open Disclosure: Will patients be told about things that go wrong in their health care?
  • Accreditation: What does accreditation of a health service mean for patient care?
  • Sentinel Event Reporting: What role can reporting serious adverse events play in improving the safety and quality of health care?
  • Information Strategy: What else do we need to know about the safety and quality of patient care?
2021
Newsletter

This issue includes items on COVID-19, decision aids on antibiotic use, sustainability, medication reconciliation, telehealth, mental health, patient report outcome measures (PROMs), and more.

Also covered are the latest issues of the Journal of Patient Safety, Health Expectations, and Healthcare Policy, along with the latest online papers from BMJ Quality and Safety and the latest from the UK’s NICE and the USA’s AHRQ.

 

2008
Publication, report or update

This project investigates the current use and potential benefits of technological solutions to patient misidentification in the Australian healthcare setting and its application to safety and quality to the Commission.

2021
Newsletter

This issue includes items on COVID-19, sentinel events, collective leadership for safety culture, peripherally inserted central venous catheters (PICCs), complaints, diagnosis, early warning systems, clinical deterioration, opioids, digital health and more.

Also covered are the latest issues of BMJ Quality & Safety and Nursing Leadership, along with the latest online papers from BMJ Quality & Safety and International Journal for Quality in Health Care and the latest from the UK’s NICE.

2021
Publication, report or update
2021
Job advertisement

The Commission is seeking a non-ongoing Project Officer (for a period of up to 12 months) to support the development and implementation of the National Safety and Quality Digital Mental Health Standards project. The Project Officer will be a member of the eHealth and Medication Safety team and will work collaboratively with other relevant programs.

Under the direction of the Project Manager, the Project Officer will be expected to work with limited supervision, within a team context and with internal and external stakeholders. The position requires excellent skills in communication, problem solving, time management and research and would suit a high performing candidate.

The successful candidate will have:

  • Excellent project management, time management and organisational skills
  • Effective and well-developed interpersonal and communication skills including the ability to present, negotiate, influence and consult
  • Knowledge of the Australian healthcare system and an understanding of issues regarding safety and quality in health care
  • Experience facilitating the work of committees, and engaging and communicating with stakeholders
  • Relevant tertiary qualifications desirable.

Candidates must be Australian citizens to be eligible to apply.

Questions about the role can be directed to Ben Prest (02) 9126 3571 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight 20 May 2021. Only complete applications will be considered.

2021
Newsletter

This issue includes items on COVID-19, artificial intelligence (AI) and automation in health care, impact of administration on patient care, diagnosis, consent, incidental findings, medication safety and more.

Also covered are the latest issues of the Journal for Healthcare Quality, Australian Journal of Primary Health, BMJ Leader, Nursing Leadership, Milbank Quarterly and Health Expectations along with the latest online papers from BMJ Quality and Safety and International Journal for Quality in Health Care and the latest from the UK’s NIHR and the USA’s AHRQ.

2021
Newsletter

This issue includes items on COVID-19, Aboriginal people’s experiences of hospital care (report), integrated care, preterm births, night surgery, low value care, shared decision making, engaging consumers, CALD communities, quality improvement partnerships, team care, medication safety in mental hospitals, electronic health records, low back pain and more.

Also covered are the latest issues of BMJ Quality and Safety, Journal of Patient Safety and Healthcare Quarterly along with the latest online papers from BMJ Quality and Safety and International Journal for Quality in Health Care and the latest from the UK’s NICE.

2021
Newsletter

This issue includes items on COVID-19, the new National Standard for Labelling Dispensed Medicines, the new Delivering and Supporting Comprehensive End-of-life Care user guide, primary care harms, lessons learned from the COVID-19 pandemic for hospital care and for health care leaders, health information technology and medications, antibiotic overuse, antibiotics for urinary tract infections (UTI), conceptualisation of  benefits of treatments, and more.

Also covered are the latest issue of Future Leaders Communiqué along with the latest online papers from International Journal for Quality in Health Care and the latest from the UK’s NICE and NIHR.

2021
Publication, report or update

This document presents the second edition of the National Safety and Quality Health Service (NSQHS) Standards released in November 2017 and updated in May 2021.

2021
Guide, user guide or guidelines

The NSQHS Standards Workforce Immunisation Risk Matrix can be used by health service organisations to assess their workforce for risks associated with vaccine preventable disease transmission and develop actions to mitigate these risks.

2021
Advisory

The purpose of this advisory is to clarify not applicable actions in the National Safety and Quality Health Service (NSQHS) Standards for hospitals, day procedure services, multi-purpose services, bush nursing services, patient transport services and public dental services.

2021
Advisory

The purpose of this advisory is to describe the minimum requirements for health service organisations’ compliance with Action 3.17 (formerly Action 3.14 in the 2017 National Safety and Quality Health Service Standards) to relevant national or international standards for reprocessing of reusable medical devices in health service organisations.

2021
Advisory

The purpose of this advisory is to update accrediting agencies of health service organisations’ requirements for the 2021 Preventing and Controlling Infections Standard in the National Safety and Quality Health Service (NSQHS) Standards relating to antimicrobial stewardship, specifically in relation to surgical antimicrobial prophylaxis.

2021
Guide, user guide or guidelines

The User Guide for the Review of Clinical Variation has been updated and now includes a case study on ‘Variation in outcomes from cardiac surgery’. The User Guide supports health services  to implement Action 1.28 of the National Safety and Quality Health Service Standards. It explains how health services and their clinicians can use data to improve the appropriateness of clinical care. It includes a suite of case studies that take users through the six steps of reviewing clinical variation data to improve processes and care.  The new case study looks at how data from a quarterly report of the Australia and New Zealand Society of Cardiac and Thoracic Surgeons’ Cardiac Surgery (ANZCTS) Database were used by a metropolitan cardiac unit to investigate the reasons for its outlier status for two key performance indicators.

2021
Guide, user guide or guidelines

The purpose of this document is to provide practical guidance for managers and clinicians responsible for credentialing, and for determining and managing a clinician’s scope of clinical practice. This guide supports but does not replace or supersede state, territory or organisational policies, by-laws or rules on credentialing.

2021
Guide, user guide or guidelines

The Multi-Purpose Services Aged Care Module (the MPS Aged Care Module) has been developed by the Commission in collaboration with the Australian Government, state and territory departments of health, and the Commission’s Multi-Purpose Services Project Advisory Committee. The MPS Aged Care Module describes, in six actions, the requirements of the Aged Care Quality Standards not covered by the National Safety and Quality Health Service (NSQHS) Standards. It is only applicable to eligible MPS and was endorsed by the Australian Health Minister’s Advisory Council on 7 February 2020.

2021
Fact sheet or brochure

The purpose of this fact sheet is to describe the requirements for implementation of the the Multi-Purpose Services Aged Care Module as part of the Australian Health Service Safety and Quality Accreditation Scheme.

2021
Publication, report or update

This literature review describes the evidence regarding the burden of disease associated with sepsis in the Australian population and the impacts of sepsis on people who survive. Evidence for interventions to improve recovery and reduce sepsis morbidity is also described.

2021
Job advertisement

The Senior Project Officer, General Practice and Primary Care will be responsible for leading the work on coordinating the implementation of the NGPA Scheme as well as contributing to broader activities to support the National Standards Program to:

  • Provide ongoing support and resource development for health services implementing the National Safety and Quality Health Service Standards
  • Develop the National Safety and Quality Primary Health Care Standards and resources to support implementation of the standards.

Successful candidates will need to be able to demonstrate:

  1. Excellent policy development and project management experience relevant to safety and quality in health care, particularly in general practice and the primary care sector
  2. Demonstrated high level research and analytical skills
  3. Demonstrated excellent writing skills, including the ability to write high quality documents for a variety of audiences and in different formats
  4. Demonstrated highly developed communication and interpersonal skills, in particular, an excellent ability to consult and negotiate with a wide variety of stakeholders
  5. A high level of knowledge and comprehensive understanding of key safety and quality issues relevant to health care in particular the primary care sector
  6. Relevant tertiary qualifications.

Candidates must be Australian citizens to be eligible to apply. Questions about the role can be directed to Margaret Banks (02) 9126 3684 or email ACSQHCHR@safetyandquality.gov.au.

Closing date for applications is midnight Wednesday, 10 March 2021. Only complete applications will be considered.