Resource library

The Australian Commission on Safety and Quality in Health Care has developed a series of fact sheets to support clinicians providing care to people who are nearing the end of life.

The purpose of this fact sheet is to describe how day procedure services can enhance consumers’ involvement in governance, design and performance-monitoring activities.

This fact sheet includes information for clinicians about informed consent in health care. 

Released September 2020

Display the Australian Charter of Healthcare Rights on your health service’s TV monitors and digital signs.

The purpose of this fact sheet is to provide guidance to health service organisations when establishing processes to accurately identify and record Aboriginal and/or Torres Strait Islander status.

The tops Tips for Safe Health Care are now available in digital formats to display on screens.

Health service organisations are required to develop and implement systems and processes that support patient-clinician discussions about the patient’s preferences for care in the future, to document advance care plans, and to act on advance care plans as part of comprehensive care delivery and for the NSQHS Standards.

This fact sheet provides important information for clinicians to consider when discussing advance care plans with patients and sets out the actions that directly relate to advance care planning in the NSQHS Standards.

This fact sheet includes information related to Action 5.14 in the NSQHS Standards and should be read in conjunction with Advisory AS18/15: Comprehensive Care Standard: Developing the comprehensive care plan.

This fact sheet highlights specific conditions that impact on health service organisations and which have recently been updated and appear in the Policy - Application for approval under the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme to conduct accreditations of health service organisations using the Scheme’s standards.

The fact sheet is designed to support health service organisations to use PICMoRS.

An infographic for consumers on the second edition of the Australian Charter of Healthcare Rights.

The second edition of the Charter (A4 Accessible version).

By using a standardised structured assessment method, health service organisations and assessors can be confident all components of safety and quality systems are comprehensively evaluated, and that assessments are based on evidence of actual performance from observations, interviews and records.

The top tips are designed to help consumers, their families, carers and other support people get the most out of their health care.