Resource library

The Australian Charter of Healthcare Rights is for everyone. We are endeavouring to provide translations of the Charter in many community languages. Currently the Charter is available in 19 languages in a printable A4 poster format. 

The Acute Anaphylaxis Clinical Care Standard will help to ensure that Australians receive prompt treatment to manage severe allergic reactions, and that there is continuity of patient care across healthcare settings.

This infographic outlines key data highlights on anaphylaxis in Australia, to support the release of the new standard on 24 November 2021.

This checklist is to assist assessors when reviewing medication safety actions for organisations using paper-based National Standard Medication Charts (NSMC).

The fact sheet aims to provide health service organisations with guidance on implementing the National Safety and Quality Primary and Community Health Care Standards.

The fact sheet aims to provide consumers with a brief introduction to the National Safety and Quality Primary and Community Healthcare Standards.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that St Vincent’s Private Hospitals, Brisbane and Northside, use to partner with consumers.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that the South Western Sydney Local Health District uses to partner with consumers.

This case study is one of eight, designed to assist other organisations working to embed person-centred care. It highlights the person-centred approaches and strategies that Riverland General Hospital and Riverland Mallee Coorong Local Health Network uses to partner with consumers.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that the Royal Prince Alfred Hospital and Sydney Local Health District uses to partner with consumers.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that Western Health uses to partner with consumers.

This case study is one of eight, designed to assist other health services working to embed person-centred care. It highlights the person-centred approaches and strategies that John Fawkner Private Hospital uses to partner with consumers.

This case study is one of eight, designed to assist other organisations working to embed person-centred care. It highlights the person-centred approaches and strategies that the Illawarra Shoalhaven Local Health District uses to partner with consumers.

This case study is one of eight, designed to assist other organisations working to embed person-centred care. It highlights the person-centred approaches and strategies that Alpine Health uses to partner with consumers.

This book tells you how to find good health information online.

This poster contains tips on how to find good health information online.

There is a lot of health information online and it is not always easy to know what information is reliable, or who you can trust. These tips will help you.

In order to provide Medicare eligible diagnostic imaging services, practices must be accredited under the Diagnostic Imaging Accreditation Scheme and have registered with Services Australia and have been allocated a Location Specific Practice Number.

This case study describes a collaborative approach to reducing inappropriate postoperative topical antibiotic use, supporting the launch of the Cataract Clinical Care Standard.

This case study describes a nurse-led postoperative cataract clinic as an example of innovation in care, supporting the launch of the Cataract Clinical Care Standard.

This case study describes a nurse-led assessment clinic for routine cataract, to support the launch of the Cataract Clinical Care Standard.

This case study describes a referral and triage pathway for cataract care, consistent with the Cataract Clinical Care Standard.

To provide guidance on conducting hybrid assessments to the NSQHS Standards to accrediting agencies and health service organisations .

This fact sheet explains how the standard applies in all healthcare settings where care is provided to patients with cataract, including primary care, Aboriginal and Torres Strait Islander Health Services, hospitals and privately-operated eye clinics.

To mitigate risks associated with assessors undertaking onsite assessments, accrediting agencies are required to routinely review the risks. This includes screening of assessors immediately prior to them commencing an onsite assessment.

The Management of Peripheral Intravenous Catheters Clinical Care Standard was launched via webcast on Wednesday, 26 May 2021.

The slides from the event are available below.

The Management of Peripheral Intravenous Catheters Clinical Care Standard will help to ensure that patients receive best practice care when receiving a peripheral intravenous catheter (PIVC) or cannula.

This infographic outlines key data highlights on the use of PIVCs, to support the release of the new standard on 26 May 2021.

The IV-WISE tool provides key discussion points for clinicians and patients to help involve patients in their care and prevent PIVC-related complications.

This fact sheet explains how the standard applies in all healthcare settings where PIVCs may be inserted or managed.

This patient information sheet provides helpful information to patients about how to avoid problems and stay as comfortable as possible with their cannula.