Resource library

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for.

This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health facilities and by other healthcare providers.

This template is designed to assist planning and preparation for the first open disclosure meeting, and facilitate communication throughout the open disclosure process. 

This resource is a survey template that enables healthcare providers to provide feedback about the open disclosure process.

Report summarises research and policy (1976-2012) that address patient‐clinician communication.  

This resource is a survey template that enables feedback from the person who was unintentionally harmed and their support people about the open disclosure process.

This resource provides the key principles, elements, and processes to support the implementation of open disclosure in accordance with the Australian Open Disclosure Framework.

This resource is a template which can help facilitate and document open disclosure discussions.

This guide is designed to assist health service managers implement the Australian Open Disclosure Framework.

This resource is designed to assist clinicians and healthcare providers apologise or express regret in accordance with the Australian Open Disclosure Framework.

This template is a checklist to assist staff in providing open disclosure. 

This resource provides ‘just-in-time’ information for clinicians and healthcare providers who participate in open disclosure.

This tool has been developed to assist health service organisations implement open disclosure in accordance with the Australian Open Disclosure Framework.