Resource library

This paper provides information, resources and examples of a patient-centred approach to care delivery.

A supplement to Electronic Medication Management Systems: A Guide to Safe Implementation

This report, Windows into Safety and Quality in Health Care 2011, builds upon the previous years’ Windows reports and offers perspectives on a range of healthcare safety and quality matters in a number of settings. In part, it provides a review of the activities of the past five years. It also anticipates some of the emerging issues and challenges that the Commission may address, including the culture of health care, the importance of patient-centred care, and safety and quality in primary care.

This tool is designed to assist with the development of an escalation protocol and track and trigger system.

This tool may assist individual clinical areas or whole facilities to develop robust evaluation plans for recognition and response systems.

A template for completing an equipment stock take so that facilities can use the information to ensure best use of current stocks and develop a business plan for the purchase of any new items that may be required.

A template for creating a monitoring plan.

This audit tool supports the collection of data for several quality improvement measures.

A tool for evaluating staff perceptions of the rapid response system.

A template for collecting information about rapid response cases. 

This self-assessment and action planning tool will help you to identify gaps in current systems and plan the actions required to achieve Essential element 1: Measuring and documenting physiological observations.

This self-assessment and action planning tool will help you to identify gaps in current systems and plan the actions required to achieve Essential element 2: Escalation of care.