Resource library

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for.

This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health facilities and by other healthcare providers.

This online guide is for organisations looking to implement the electronic National Residential Medication Chart (eNRMC) medication management system. The guidance can be applied to all types of residential care facility settings, whether you are a single site or part of a larger provider network.

The National Medication Management Plan (NMMP) is a standardised form to improve the accuracy and completeness of documented information to support continuity of medication management and medication reconciliation during transitions of care. The user guide has been developed with the support of the Health Services Medication Expert Advisory Group incorporating a number of elements originally devised by WA Health.

On 12 October 2021, the Commission released the National Safety and Quality Primary and Community Healthcare Standards.

On 9 September 2021, the Commission released the updated Delirium Clinical Care Standard (2021).

The National Residential Medication Chart User Guide for Pharmacists is intended for pharmacists who provide services to residential care facilities (RCFs) and who are authorised to supply and claim for medicines under the Pharmaceutical Benefits Scheme (PBS) or Repatriation Pharmaceutical Benefits Scheme (RPBS).

By implementing the six end-of life care actions in the Comprehensive Care Standard, health service organisations are laying the foundations to support the delivery of safe and high-quality end-of-life care that is person-centred and comprehensively meets the needs of the patient. These six actions can be linked to the 10 essential elements of the Consensus Statements. This resource sets out some suggested implementation strategies.

The National Residential Medication Chart User Guide for Prescribers is intended for prescribers who provide services to residential care facilities and who are authorised to prescribe medicines under the Pharmaceutical Benefits Scheme (PBS) or Repatriation Pharmaceutical Benefits Scheme (RPBS).

The National Residential Medication Chart User Guide for Nursing Staff is intended for all nursing staff working in residential care facilities who are authorised to access and use consumer medication charts.

The purpose of this online resource is to support software vendors to identify enhancement opportunities in their electronic National Residential Medication Chart (eNRMC)  medication management system, with the aim of delivering safer medication management and improved quality use of medicines.

The Pharmaceutical Benefits Scheme Hospital Medication Chart (PBS HMC) is a national standardised medication chart that allows the prescribing, administration, claiming and supply of PBS and non-PBS medicines directly from the chart without the need for a separate paper prescription.