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Posters illustrating communicating with your healthcare provider when you are attending a health service.
This report details the process of testing the tools that helped form the end-of-life care audit toolkit.
Information sheet for consumers outlining the importance of effective communication with healthcare providers at transitions of care.
Health literacy is a significant issue for Australia and is important because it shapes people’s health and the safety and quality of health care.
This guide provides information about the importance of health literacy and the part it plays in the provision of safe high-quality care.
Using a risk management approach will provide health service organisations with a framework to assess and address risks identified in the organisation.
