Resource library

This resource is a survey template that enables feedback from the person who was unintentionally harmed and their support people about the open disclosure process.

This template is designed to assist planning and preparation for the first open disclosure meeting, and facilitate communication throughout the open disclosure process. 

This resource provides the key principles, elements, and processes to support the implementation of open disclosure in accordance with the Australian Open Disclosure Framework.

This guide is designed to assist health service managers implement the Australian Open Disclosure Framework.

This resource is a template which can help facilitate and document open disclosure discussions.

This resource provides ‘just-in-time’ information for clinicians and healthcare providers who participate in open disclosure.

This template is a checklist to assist staff in providing open disclosure. 

This resource is a survey template that enables healthcare providers to provide feedback about the open disclosure process.

This resource is designed to assist clinicians and healthcare providers apologise or express regret in accordance with the Australian Open Disclosure Framework.

The Australian Commission on Safety and Quality in Health Care has developed a series of fact sheets to support clinicians providing care to people who are nearing the end of life.

Clinical governance is a shared responsibility to ensure all patients receive the best care. Pharmacists, members of the treating team and managers share the common goal of optimising patient care. Pharmacists share accountability for the care delivered, the equitable use of resources and building a positive workplace culture. Pharmacists are ideally placed and skilled to minimise the risk to patients when reviewing, compounding and/or dispensing anticancer medicines.

This fact sheet includes information for clinicians about informed consent in health care. 

Released September 2020

In January 2019, health service organisations were able to choose to undertaking or short notice assessments. This program ends with the introduction of mandatory short notice assessments from 1 July 2023.

Those organisations that commenced this program will need to complete assessment to all eight NSQHS Standards before moving to the mandatory short notice assessment.

Further information on transition arrangements is in Fact sheet 17: Short notice accreditation assessment.

This User Guide describes best practice strategies under each of the 28 specific actions to support organisations to deliver effective medication management in cancer services.

This fact sheet provides information for clinicians to consider when planning for patient discharge. 

The Australian Commission on Safety and Quality in Health Care has developed a series of fact sheets to support clinicians providing care to people who are nearing the end of life.

The purpose of this fact sheet is to identify the clinical governance roles and responsibilities of allied health practitioners.

Clinical governance is a shared responsibility to ensure all patients receive the best care. Nurses, other members of the treating team and managers share the common goal of optimising patient care. Nurses share accountability for the care delivered, the equitable use of resources and building a positive workplace culture.

The purpose of this fact sheet is to provide guidance to health service organisations when establishing processes to accurately identify and record Aboriginal and/or Torres Strait Islander status.

The purpose of this fact sheet is to help cancer patients, their families, carers or volunteers understand what to expect from a health service providing people with medications for cancer.

This fact sheet provides information for day procedure services about processes and practices that facilitate comprehensive care suitable to their setting and the patient population.

The Australian Commission on Safety and Quality in Health Care has developed a series of fact sheets to support clinicians providing care to people who are nearing the end of life.

A referral template for clinicians when referring patients for consideration for a colonoscopy. The template outlines relevant required information to support decision-making as described in Quality Statement 1 of the Colonoscopy Clinical Care Standard.

Clinical governance is a shared responsibility to ensure all patients receive the best care. Medical oncologists, haematologists, other members of the treating team and managers share the common goal of optimising patient care. Medical oncologists and haematologists share accountability for the care delivered, the equitable use of resources and building a positive workplace culture.

Delivering comprehensive care is delivered when conditions support the healthcare workforce to provide person-centred value-based care.

This fact sheet highlights specific conditions that impact on health service organisations and which have recently been updated and appear in the Policy - Application for approval under the Australian Health Service Safety and Quality Accreditation (AHSSQA) Scheme to conduct accreditations of health service organisations using the Scheme’s standards.

This fact sheet provides important information for clinicians to consider when discussing advance care plans with patients and sets out the actions that directly relate to advance care planning in the NSQHS Standards.