Resource library

The purpose of this guide is to describe the actions in the National Safety and Quality Health Service (NSQHS) Standards (second edition) for health service organisations about to commence operations. Interim accreditation to the requirements set out in this document will generally apply for the first 12 months of operation.

This guide explains how digital mental health service providers should implement a charter of service users rights.

The Module has been developed to apply in any healthcare setting across Australia. It leverages the organisation’s existing clinical governance framework for its implementation. It can be applied along with other national safety and quality standards with a robust clinical governance framework, such as the National Safety and Quality Health Service Standards, the National Safety and Quality Digital Mental Health Standards or the National Safety and Quality Primary and Community Healthcare Standards.

To provides users with updated information on reflective questions and examples of evidence for the 2021 Preventing and Controlling Infections Standard.

The Escalation Mapping Template (EMT) is a quality improvement tool to assess the efficacy of health service providers’ systems to recognise and respond to deterioration in a person’s mental state.

• Access the online version of the EMT

The Excel version of the EMT can be downloaded below.