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2016
Fact sheet or brochure

Information sheet for consumers outlining the importance of effective communication with healthcare providers at transitions of care.

2014
Guide, user guide or guidelines

Using a risk management approach will provide health service organisations with a framework to assess and address risks identified in the organisation.

2013
Guide, user guide or guidelines

2013
Guide, user guide or guidelines

2013
Fact sheet or brochure

2013
Guide, user guide or guidelines

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for.

This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health facilities and by other healthcare providers.

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