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Australian Open Disclosure Framework - Open disclosure principles, elements and process
2013
Guide, user guide or guidelines
Consumers, the health system and health literacy: Taking action to improve safety and quality - Consultation Paper 2013
2013
Publication, report or update
Frequently asked questions about open disclosure - Clinicians
2013
Guide, user guide or guidelines
Health literacy - Taking action to improve safety and quality - Consultation Report 2013
2013
Publication, report or update
Open disclosure of things that don’t go to plan in health care: A guide for patients booklet
2013
Guide, user guide or guidelines
Australian Open Disclosure Framework: Saying sorry - A guide to apologising and expressing regret during open disclosure
2013
Guide, user guide or guidelines
Patient-clinician communication: An overview of relevant research and policy literatures
2013
Publication, report or update

Report summarises research and policy (1976-2012) that address patient‐clinician communication.  

Australian Open Disclosure Framework: Key differences between the Australian Open Disclosure Framework and the Open Disclosure Standard
2013
Publication, report or update
Recommendations for the control of Multi-drug resistant Gram-negatives - carbapenem resistant Enterobacteriaceae
2013
Publication, report or update
Open disclosure of things that don’t go to plan: A guide for patients flyer
2013
Guide, user guide or guidelines
Partnering with consumers - Action guide
2013
Guide, user guide or guidelines
Australian One Health Antimicrobial Resistance Colloquium Background Paper: July 2013
2013
Publication, report or update
Open Disclosure: A guide for patients (booklet)
2013
Guide, user guide or guidelines
Recommendations for the control of Multi-drug resistant Gram-negatives: carbapenem resistant Enterobacteriaceae
2013
Guide, user guide or guidelines
National set of high-priority hospital complications - final report
2013
Publication, report or update
Australian Open Disclosure Framework - Better communication, a better way to care
2014
Publication, report or update
Australian Charter of Healthcare Rights - Using the charter in your health service
2014
Guide, user guide or guidelines
Health Literacy National Statement - Taking action to improve safety and quality
2014
Publication, report or update
taking action health literacy front cover PWC
Health Literacy - Taking action to improve safety and quality
2014
Publication, report or update

Health literacy is a significant issue for Australia and is important because it shapes people’s health and the safety and quality of health care.

Implementing the Australian Open Disclosure Framework in Small Practices
2014
Guide, user guide or guidelines