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Fact sheet 4 - Health literacy - Writing health information for consumers

2017
Fact sheet or brochure

This fact sheet describes how you can review and improve the content and format of your organisation’s written information. Making your written information easier to understand will improve your health literacy environment and also help you meet some of the requirements of the National Safety and Quality Health Service (NSQHS) Standards.

PWC_Health_literacy_fact_sheet_4

Fact Sheet 2 - Health literacy - Making health literacy part of your policies and processes

2017
Fact sheet or brochure

A fact sheet for quality managers about improving health literacy

PWC_Health_literacy_fact sheet 2 policy and procedures

Fact sheet 1- Health literacy - Introduction to improving health literacy in your organisation - quality managers

2017
Fact sheet or brochure

A fact sheet for quality managers about improving health literacy

PWC_Health_literacy_introductory_factsheet

Top tips for safe health care infographic

2017
Fact sheet or brochure

Clinical governance for managers and clinician managers

2017
Fact sheet or brochure

The purpose of this fact sheet is to identify the clinical governance roles and responsibilities of managers and clinician managers.

Fact sheet 3 - Health literacy - Making way-finding easier - quality managers

2015
Fact sheet or brochure

A fact sheet for quality managers about improving health literacy

PWC_Health_literacy_fact_sheet_3

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 4: What is the rationale and intent of the actions in Standard 2

2015
Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 1: Helpful things to know when partnering with consumers

2015
Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 3: Training for partnerships with consumers

2015
Fact sheet or brochure

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 8: Health Literacy and the NSQHS Standards

2015
Fact sheet or brochure

Fact sheet 5 - Health Literacy - Supporting staff to meet health literacy needs

2015
Fact sheet or brochure

A fact sheet for quality managers about improving health literacy

PWC_Health_literacy_fact_sheet_5

NSQHS Standards (first edition): Standard 2: Partnering with Consumers - Tip Sheet 5: Preparing written information for consumers that is clear, understandable and easy to use

2015
Fact sheet or brochure

Australian Open Disclosure Framework: Open disclosure checklist template

2013
Template, survey or form

This template is a checklist to assist staff in providing open disclosure. 

Australian Open Disclosure Framework: Staff evaluation survey template

2013
Template, survey or form

This resource is a survey template that enables healthcare providers to provide feedback about the open disclosure process.

Australian Open Disclosure Framework: Patient, family, carer and support person evaluation survey template

2013
Template, survey or form

This resource is a survey template that enables feedback from the person who was unintentionally harmed and their support people about the open disclosure process.

Australian Open Disclosure Framework: Open disclosure meeting planning and preparation template

2013
Template, survey or form

This template is designed to assist planning and preparation for the first open disclosure meeting, and facilitate communication throughout the open disclosure process. 

Australian Open Disclosure Framework: Open disclosure documentation and discussion summary template

2013
Template, survey or form

This resource is a template which can help facilitate and document open disclosure discussions.

 

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