Resource library

The purpose of this guide is to provide practical guidance for managers and practitioners responsible for credentialing, and for determining and managing, a health practitioner’s scope of clinical practice. This is an ancillary guide only. It does not replace or supersede state, territory or organisational policies on credentialing.

A fact sheet for quality managers about improving health literacy

This guide explains what the 10 elements for safe and high-quality end-of-life care mean for you as a patient, and for families, carers and consumers.

A fact sheet for quality managers about improving health literacy

This guide is designed to assist health service managers implement the Australian Open Disclosure Framework.

This resource provides the key principles, elements, and processes to support the implementation of open disclosure in accordance with the Australian Open Disclosure Framework.

This resource provides ‘just-in-time’ information for clinicians and healthcare providers who participate in open disclosure.

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for.

This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health facilities and by other healthcare providers.

This resource is designed to assist clinicians and healthcare providers apologise or express regret in accordance with the Australian Open Disclosure Framework.