Resource library

A comprehensive guide to the healthcare rights patients can expect including access, safety, respect, partnership, information, privacy and giving feedback.

The second edition of the Charter (A4 Accessible version).

Display the Australian Charter of Healthcare Rights on your health service’s TV monitors and digital signs.

This infographic describes the steps for consumers to help set health care goals.

An overview of the healthcare rights patients can expect including access, safety, respect, partnership, information, privacy and giving feedback.

Environmental cleaning is a key component of standard precautions; the first-line in infection prevention and control in the healthcare environment. Updated July 2020.

Understanding My Healthcare Rights: a summary booklet - accessible version

Instructions for troubleshooting the Hand Hygiene Compliance Application on your Apple device

The tops Tips for Safe Health Care are now available in digital formats to display on screens.

Understanding My Healthcare Rights: a guide for consumers - Word accessible version

Instructions on how to submit a completed audit using the Hand Hygiene Compliance Application.

Maintaining good hand care is important for ensuring effective hand hygiene. Frequent hand hygiene is important for preventing the spread of infection, such as COVID-19, however frequent hand hygiene can take a toll on your hands.

The Australasian College of Dermatologists and the Occupational Dermatitis Research and Education Centre have recently developed information resources to support healthcare workers, ensuring that they have healthy hands.

Understanding My Healthcare Rights: a guide for consumers - A4 Print version

An infographic for consumers on the second edition of the Australian Charter of Healthcare Rights.

Delivering comprehensive care is delivered when conditions support the healthcare workforce to provide person-centred value-based care.