Resource library

The purpose of this guide is to provide information for health service organisations to help them improve the quality of care and health outcomes for Aboriginal and Torres Strait Islander people based on the National Safety and Quality Health Service Standards.

This guide has been designed to help you when things don’t go to plan in your health care. It will also be useful if something hasn’t gone to plan in the care of a relative, friend, or someone you care for.

This guide talks about health services (including hospitals) and doctors and nurses, but also covers health care provided in other health facilities and by other healthcare providers.

This resource provides the key principles, elements, and processes to support the implementation of open disclosure in accordance with the Australian Open Disclosure Framework.

This tool has been developed to assist health service organisations implement open disclosure in accordance with the Australian Open Disclosure Framework.

This guide is designed to assist health service managers implement the Australian Open Disclosure Framework.

This resource is designed to assist clinicians and healthcare providers apologise or express regret in accordance with the Australian Open Disclosure Framework.

This resource provides ‘just-in-time’ information for clinicians and healthcare providers who participate in open disclosure.