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2015
Fact sheet or brochure

A fact sheet for quality managers about improving health literacy

2015
Fact sheet or brochure

A fact sheet for quality managers about improving health literacy

2020
Fact sheet or brochure

By using a standardised structured assessment method, health service organisations and assessors can be confident all components of safety and quality systems are comprehensively evaluated, and that assessments are based on evidence of actual performance from observations, interviews and records.