Resource library

Health literacy is a significant issue for Australia and is important because it shapes people’s health and the safety and quality of health care.

This guide provides information about the importance of health literacy and the part it plays in the provision of safe high-quality care. 

The Australian Charter of Healthcare Rights was reviewed over two phases. This report describes the consultation process undertaken during Phase 2 of the review.

Reviewing the delivery of comprehensive care is important for ensuring patients are receiving care that meets their clinical and personal needs; that risks are efficiently and effectively identified and mitigated; that the agreed comprehensive care plan is achieving what it aimed to do; and that patients' goals and expectations are being met.

The technical specifications will provide guidance and assist health services and facilities to implement the AHPEQS in a consistent manner.

The HACs are identified using a combination of ICD-10-AM codes to identify the diagnosis and the condition onset flag (METeOR identifier: 354816) to indicate that the diagnosis occurred during the episode of admitted patient care.

Some HACs also require other codes to define the complication such as procedure and external cause codes.