Resource library

Posters illustrating communicating with your healthcare provider when you are attending a health service.

This guide explains what the 10 elements for safe and high-quality end-of-life care mean for you as a patient, and for families, carers and consumers.

An infographic for consumers about health literacy.

These two infographics illustrate the importance of health literacy and how it shapes people’s health and the safety and quality of health care. 

The Acute Stroke Clinical Care Standard infographic provides key information on this national standard. 

The Antimicrobial Medicines Dispensing from 2013–14 to 2017–18 report is the first analysis to probe antimicrobial prescribing at every level over five years – national, state and territory, Primary Health Network (PHN) and local area.  It is available in interactive format.

This infographic outlines key highlights from the report.

Updated 23 September 2020

Delivering comprehensive care is delivered when conditions support the healthcare workforce to provide person-centred value-based care.

The top tips are designed to help consumers, their families, carers and other support people get the most out of their health care.

An overview of the healthcare rights patients can expect including access, safety, respect, partnership, information, privacy and giving feedback.

Display the Australian Charter of Healthcare Rights on your health service’s TV monitors and digital signs.

Understanding My Healthcare Rights: a summary booklet - accessible version

This document supports the implementation of the Venous Thromboembolism Prevention Clinical Care Standard.  Each section of the guide includes tips for implementation, case studies and examples of venous thromboembolism (VTE) prevention strategies, reflective questions and useful resources.

The tops Tips for Safe Health Care are now available in digital formats to display on screens.

Understanding My Healthcare Rights: a guide for consumers - Word accessible version

This consumer guide explains what the Antimicrobial Stewardship Clinical Care Standard means for consumers, and what they can do to have an active role in their care.

An infographic for consumers on the second edition of the Australian Charter of Healthcare Rights.

Understanding My Healthcare Rights: a guide for consumers - A4 Print version

This fact sheet explains what the Antimicrobial Stewardship Clinical Care Standard means for clinicians and for patient care.

This document provides guidance to support temporary collection facilities during the evolving coronavirus disease 2019 (COVID-19) outbreak.

The second edition of the Charter (A4 Accessible version).

A comprehensive guide to the healthcare rights patients can expect including access, safety, respect, partnership, information, privacy and giving feedback.