Resource library

To outline the principles and process for recognising exemplar practice in health service organisations that have been assessed to the NSQHS Standards (second edition).

The technical specifications will provide guidance and assist health services and facilities to implement the AHPEQS in a consistent manner.

Reviewing the delivery of comprehensive care is important for ensuring patients are receiving care that meets their clinical and personal needs; that risks are efficiently and effectively identified and mitigated; that the agreed comprehensive care plan is achieving what it aimed to do; and that patients' goals and expectations are being met.

A large print version of the second edition of the Australian Charter of Healthcare Rights (A3).

A large print text version of the second edition of the Australian Charter of Healthcare Rights (A4 version).

A poster of the Australian Charter of Healthcare Rights (second edition).

An infographic of the Australian Charter of Healthcare Rights for consumers (Accessible A3 version).

This tool will help you discuss the main treatment options available for osteoarthritis of the knee and to support you to make decisions about your care.

The Acute Stroke Clinical Care Standard infographic provides key information on this national standard. 

This guide explains what the 10 elements for safe and high-quality end-of-life care mean for you as a patient, and for families, carers and consumers.

These two infographics illustrate the importance of health literacy and how it shapes people’s health and the safety and quality of health care. 

An infographic for consumers about health literacy.

Posters illustrating communicating with your healthcare provider when you are attending a health service.