Resource library

At each assessment to the National Safety and Quality Health Service (NSQHS) Standards (second edition) the Commission requires assessors to test an organisation’s ability to provide safe care including at times of high patient risk.

This is the flowchart for the assessment process for the National Safety and Quality Health Service (NSQHS) Standards (second edition).

To outline the principles and process for recognising exemplar practice in health service organisations that have been assessed to the NSQHS Standards (second edition).

The Requirements for laboratories reporting tests for the National Cervical Screening Program is a Tier 4 pathology standard.

The document below addresses concerns and answers questions regarding the First Edition of this standard.

Information sheet for consumers outlining the importance of effective communication with healthcare providers at transitions of care.

A fact sheet for quality managers about improving health literacy

A fact sheet for quality managers about improving health literacy

This fact sheet describes how you can review and improve the content and format of your organisation’s written information. Making your written information easier to understand will improve your health literacy environment and also help you meet some of the requirements of the National Safety and Quality Health Service (NSQHS) Standards.

The purpose of this fact sheet is to identify the clinical governance roles and responsibilities of managers and clinician managers.

This tool will help you discuss the main treatment options available for osteoarthritis of the knee and to support you to make decisions about your care.

An infographic of the Australian Charter of Healthcare Rights for consumers (Accessible A3 version).