This fact sheet describes how you can review and improve the content and format of your organisation’s written information. Making your written information easier to understand will improve your health literacy environment and also help you meet some of the requirements of the National Safety and Quality Health Service (NSQHS) Standards.
The purpose of this guide is to provide information for health service organisations to help them improve the quality of care and health outcomes for Aboriginal and Torres Strait Islander people based on the National Safety and Quality Health Service Standards.