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Job advertisement


The Director, Communications is responsible for developing and implementing the Commission’s strategic communications to enhance its reputation as the leading national agency for improving safety and quality in health care across Australia.

Leading a small team of communications professionals, the position is responsible for external communications functions, with a particular focus on the development and implementation of innovative solutions designed to help the Commission better disseminate its work to relevant audiences.

Positions duties and responsibilities include:

1. Develop and lead an integrated communications program including production of digital and hard copy publications, and a media engagement program that effectively promotes the work, priorities, brand and reputation of the Commission.

2. Provide appropriate expert communications advice and support to the Commission Executive on communications opportunities and risks, particularly on complex or sensitive matters.

3. Provide leadership to, and oversee activities of, the Communications team, including establishing priorities and managing workflow and performance to ensure timely delivery of outputs in consultation with the Director, Planning, Strategy and Evaluation.

4. Develop and manage highly effective and collaborative relationships with the senior executive of the Commission, and key external stakeholders.

5. Work closely with the Director, Planning , Strategy and Evaluation, the COO and other Directors to identify and maximise communication opportunities through the development and implementation of successful strategic approaches relating to digital development, media relations, issues management, brand and reputation development, website content and maintenance, and publications production.  

6. Develop the Commission’s strategic communication goals and activity plan with a core focus on developing relevant platforms, channels and tools for the delivery of the Commission’s products, which aligns with the Commission’s workplan and key strategic directions.

7. Develop a wide range of high-quality communications that respond to the needs of the Commission and reaches target audiences; to be delivered via appropriate communications channels, within agreed budget and timelines.

8. Provide advice, support and capacity building about document editing and publication to the Executive, program teams and communications staff.

9. Identify and pursue creative opportunities for the Commission’s reputation and brand.


For further information about this role please refer to the Applicant Pack or contact Naomi Poole on 9126 3536.

Applications close Wednesday 19 February 2020, midnight EST.

Job advertisement

About the position

The Business Unit Officer works within the Commission’s Business Unit and provides assistance over an array of activities, such as procurement, travel and committee activities. The role will provide high-level administrative support to the Compliance and Procurement Manager, and the Business Unit more broadly, including the management of corporate committees and undertaking corporate procurement activities.

Duties and responsibilities

Responsibilities include but are not limited to:

  • Provision of advice to Commission staff in relation to procurement activities in accordance with the Commission’s Procurement Policy, the Public Governance, Performance and Accountability Act 2013 (PGPA Act) and other related policies
  • Drafting of expenditure approval documentation and contractual agreements for corporate procurement activities
  • Assisting in the development, approvals and conduct of complex procurement activities including Expressions of Interest, Requests for Quotation and Requests for Tender
  • Organising the logistics of the Commission Board and its sub-committees, including booking travel and accommodation, processing membership documentation, setting up meeting rooms and processing sitting fees
  • Assisting in the Commission’s system changes and implementation or adoption of new systems, and leading in development of supporting resources and training for Commission staff on such new systems
  • Managing and conducting induction training for new staff on Business Unit processes

Skills and qualifications

The successful candidate will posses the following skills and qualifications:

  • Extensive experience in managing procurement, contract management and processing financial documents such as tax invoices.
  • High-level experience in providing corporate services and high quality administrative assistance.
  • Extensive experience in financial, committee and travel administration using SAP Concur.
  • Experience in development of documents, including use of an electronic records management system to track documentation.
  • Proficient in the use of Microsoft Office including, at a minimum, word processing and excel, email systems and electronic filing systems.
  • Relevant tertiary qualifications desirable.

For more information and details please review the applicant pack attached or email

Applications close 8 June 2020, midnight AEST

Job advertisement

The Chief Medical Officer will provide expert clinical advice to the wide range of programs managed by the Commission, its Board and standing committees, and to Australian Health Ministers.

Applicants will need to be able to demonstrate

  1. An extensive understanding of Australia’s health care system, including the development and application of national approaches to safety and quality in health care, and government processes.
  2. Demonstrated high level experience in managing programs and projects in safety and quality in health care, or a similar field, and delivering key results.
  3. Proven capacity to develop strategy and provide expert clinical advice to senior stakeholders on the design, implementation and evaluation of policies and programs related to safety and quality in health care.
  4. Excellent interpersonal and management skills including the proven ability to liaise and negotiate effectively with stakeholders in the safety and quality health arena combined with the ability to work effectively with internal staff.
  5. Highly developed oral and written communication skills including demonstrated ability to prepare high level briefing documents and submissions, present publicly to large audiences, and explain complex clinical issues simply.
  6. Registration as a Medical Practitioner – essential requirement.
  7. Extensive executive level management experience in the healthcare and government sectors including a proven record of achievement as a leading senior medical practitioner.

Full-time and/or part-time applications will be considered. Candidates must be Australian citizens to be eligible to apply.

Questions about the role can be directed to Mike Wallace (02) 9126 3518 or email

Closing date for applications is midnight 7 April 2021. Only complete applications will be considered. Auto-generated applications will not be considered.