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Standard PowerPoint slides have been developed to support education and training for implementing the Comprehensive Care Standard. The slides include speaker notes to support use. 


Standard PowerPoint slides have been developed to support education and training for implementing the Comprehensive Care Standard. The slides include speaker notes to support use. 


This resource is a Powerpoint presentation template to explain the end-of-life care survey to staff.


National Hand Hygiene Initiative.


Based on the 'My 5 moments for Hand Hygiene' © World Health Organization 2009. All rights reserved.


Based on the World Health Organisation World Alliance for Patient Safety Campaign “Save Lives: Clean Your Hands”

Job advertisement


The Director, Communications is responsible for developing and implementing the Commission’s strategic communications to enhance its reputation as the leading national agency for improving safety and quality in health care across Australia.

Leading a small team of communications professionals, the position is responsible for external communications functions, with a particular focus on the development and implementation of innovative solutions designed to help the Commission better disseminate its work to relevant audiences.

Positions duties and responsibilities include:

1. Develop and lead an integrated communications program including production of digital and hard copy publications, and a media engagement program that effectively promotes the work, priorities, brand and reputation of the Commission.

2. Provide appropriate expert communications advice and support to the Commission Executive on communications opportunities and risks, particularly on complex or sensitive matters.

3. Provide leadership to, and oversee activities of, the Communications team, including establishing priorities and managing workflow and performance to ensure timely delivery of outputs in consultation with the Director, Planning, Strategy and Evaluation.

4. Develop and manage highly effective and collaborative relationships with the senior executive of the Commission, and key external stakeholders.

5. Work closely with the Director, Planning , Strategy and Evaluation, the COO and other Directors to identify and maximise communication opportunities through the development and implementation of successful strategic approaches relating to digital development, media relations, issues management, brand and reputation development, website content and maintenance, and publications production.  

6. Develop the Commission’s strategic communication goals and activity plan with a core focus on developing relevant platforms, channels and tools for the delivery of the Commission’s products, which aligns with the Commission’s workplan and key strategic directions.

7. Develop a wide range of high-quality communications that respond to the needs of the Commission and reaches target audiences; to be delivered via appropriate communications channels, within agreed budget and timelines.

8. Provide advice, support and capacity building about document editing and publication to the Executive, program teams and communications staff.

9. Identify and pursue creative opportunities for the Commission’s reputation and brand.


For further information about this role please refer to the Applicant Pack or contact Naomi Poole on 9126 3536.

Applications close Wednesday 19 February 2020, midnight EST.

Job advertisement

About the position

The Business Unit Officer works within the Commission’s Business Unit and provides assistance over an array of activities, such as procurement, travel and committee activities. The role will provide high-level administrative support to the Compliance and Procurement Manager, and the Business Unit more broadly, including the management of corporate committees and undertaking corporate procurement activities.

Duties and responsibilities

Responsibilities include but are not limited to:

  • Provision of advice to Commission staff in relation to procurement activities in accordance with the Commission’s Procurement Policy, the Public Governance, Performance and Accountability Act 2013 (PGPA Act) and other related policies
  • Drafting of expenditure approval documentation and contractual agreements for corporate procurement activities
  • Assisting in the development, approvals and conduct of complex procurement activities including Expressions of Interest, Requests for Quotation and Requests for Tender
  • Organising the logistics of the Commission Board and its sub-committees, including booking travel and accommodation, processing membership documentation, setting up meeting rooms and processing sitting fees
  • Assisting in the Commission’s system changes and implementation or adoption of new systems, and leading in development of supporting resources and training for Commission staff on such new systems
  • Managing and conducting induction training for new staff on Business Unit processes

Skills and qualifications

The successful candidate will posses the following skills and qualifications:

  • Extensive experience in managing procurement, contract management and processing financial documents such as tax invoices.
  • High-level experience in providing corporate services and high quality administrative assistance.
  • Extensive experience in financial, committee and travel administration using SAP Concur.
  • Experience in development of documents, including use of an electronic records management system to track documentation.
  • Proficient in the use of Microsoft Office including, at a minimum, word processing and excel, email systems and electronic filing systems.
  • Relevant tertiary qualifications desirable.

For more information and details please review the applicant pack attached or email

Applications close 8 June 2020, midnight AEST

Job advertisement

The APS6 Project Officer, AURA, IPC / HAI, will be responsible for undertaking end-to-end procurement, project planning and management, contract management, budget planning, writing briefings and other documents for internal and/or external audiences, support of the help desk and other system support roles of the team. Support for committees, working groups, meetings, forums and workshops are key functions of this role.

The period of employment will be for up to 12 months and via contract arrangement.

Information on this vacancy and how to apply can be found in the link below. Applications for this role will close midnight Monday 17 August 2020. Questions about the role can be directed to Kathy Meleady (02) 9126 3640 or  

Job advertisement

The Commission is seeking high-performing research assistants, with experience conducting qualitative health research, to join a small team working on a project that supports the work of the new National Commissioner for Defence and Veteran Suicide Prevention. The project aims to identify personal, psychosocial, and systemic factors that have contributed to deaths by suicide amongst Australian Defence Force personnel and Veterans between 2001 and 2018.

The successful candidates will have:

  • Clinical and/or health experience; mental health experience is desirable
  • Demonstrated skills and experience conducting qualitative analysis
  • Familiarity with root cause analysis, particularly in mental health, is desirable
  • Excellent writing skills and ability to communicate complex concepts in plain English
  • Effective and well-developed interpersonal and communication skills and ability to work within a small team
  • Exceptional organisational skills and ability to work to challenging timeframes
  • Familiarity with the National Statement on Ethical Conduct in Human Research, the Privacy Act 1988, organisational privacy management practice, and demonstrated ability to work within these frameworks
  • A professional, positive, and solutions-focused approach to work
  • Understanding of the issues and challenges associated with the collection, use and analysis of healthcare data.

The piece of work is expected to be for a 12-month period with a possibility of extension and is open to labour hire candidates or candidates in the university or government sector seeking a secondment.

Candidates must have a right to work legally in Australia for a continuous period of at least 12 months to be eligible.

For further information, please refer to the position description and applicant pack.

Questions about the role can be directed to Vannary Sar (02) 9126 3503 or email

Closing date for applications is midnight Thursday 5 November 2020. Only complete applications will be considered.

Spreadsheet or data set

Pursuant to the Senate Order for entity contracts, the following table sets out contracts entered into by the Australian Commission on Safety and Quality in Health Care (the Commission) that are at, or above, the value of $100,000 (GST inclusive) which are, or have been, active within the relevant reporting period.

Spreadsheet or data set

The Senate agreed, on 14 November 1994, to a motion by Senator Harradine requiring that each Minister table indexed lists of file titles created by Central Offices of each department or agency he or she administers.

Spreadsheet or data set

The Australian Commission on Safety and Quality in Health Care publishes hospitality, gifts or benefits that it receives throughout the course of performing its functions above the (estimated) value of $100.