Resource library

This Guide has been developed by consumers for consumers. It explains how to build and strengthen consumer partnerships at all levels of the health system.

The aim of the draft NSQHS Standards Guide for Ambulance Health Services is to provide practical support for ambulance health services implementing the National Safety and Quality Health Service (NSQHS) Standards. The public consultation on the draft Guide is now open.

This document outlines the Commission’s policy and processes for obtaining, maintaining and removing approval as an accrediting agency under the NGPA Scheme.

To clarify not applicable actions for ambulance health services.

To advise of changes to data submission requirements for national hand hygiene audit period 2.

This guidance for health service organisations provides options and strategies for conserving medicines primarily in the acute care setting. 

This guide explains how to protect the security and stability of the data held by a digital mental health service provider, including developing a risk management framework and preparing for and managing a cyber security incident.

This guide provides practical strategies to help digital mental health service providers develop current, comprehensive and effective policies, procedures and protocols that cover safety and quality risks and compliance with legislation and regulations.

This guide provides practical strategies to help digital mental health service providers effectively partner with service users in the governance, planning, design, measurement and evaluation of the service. 

This guide explains how digital mental health service providers should prepare for and manage clinical and technical incidents and use an open disclosure process to communicate with service users about unexpected poor health outcomes or harm.

This guide explains how digital mental health service providers should implement a charter of service users rights.

This guide provides practical guidance on how to implement the NSQDMH Standards actions relating to safeguarding privacy including developing a privacy policy, undertaking a privacy impact assessment and managing data. 

To clarify not applicable actions for BreastScreen Australia (BSA) Services implementing the National Safety and Quality Health Service (NSQHS) Standards.

To provide health service organisations and accrediting agencies with information on the scope and assessment of workforce training requirements related to infection prevention and control and hand hygiene.

This user guide and its appendices outline how to apply for the Diagnostic Imaging Accreditation Scheme.

This complete version of the Opioid Analgesic Stewardship in Acute Pain Clinical Care Standard describes what each quality statement means for patients and their families, clinicians, and health service organisations, and provides indicators for local monitoring. It includes information about using clinical care standards, and the background and evidence sources for this standard.

To clarify the expected requirements (data elements) for structured reporting of coronavirus disease 2019 (COVID-19) polymerase chain reaction (PCR) test results to consumers via text message.

This advisory supplements the expected requirements set out in the National Pathology Accreditation Advisory Council's Requirements for medical pathology services (Third Edition 2018).

A practical resource to help digital mental health services implement the National Safety and Quality Digital Mental Health Standards.

The purpose of this advisory is to clarify the requirements for health service organisations to transition from the 2016 to the 2021 Delirium Clinical Care Standard.

To update the requirements for submission of data for national hand hygiene Audit 3, 2021, Audit 1, 2022, and Audit 2, 2022, and assessment of Action 3.10

This user guide supports prescribers to prescribe medicines by the active ingredient with best practice guidance for specification of brand.

This document was last updated by the Commission in December 2022. From 1 January 2023, the Australian Government Department of Health and Aged Care is managing the curation of Active ingredient prescribing resources. From this date, please direct all AIP enquiries to aiprescribing@health.gov.au

To describe provisional accreditation arrangements for primary and community healthcare services to the National Safety and Quality Health Service (NSQHS) Standards.

The National Residential Medication Chart User Guide for Pharmacists is intended for pharmacists who provide services to residential care facilities (RCFs) and who are authorised to supply and claim for medicines under the Pharmaceutical Benefits Scheme (PBS) or Repatriation Pharmaceutical Benefits Scheme (RPBS).

The National Residential Medication Chart User Guide for Prescribers is intended for prescribers who provide services to residential care facilities and who are authorised to prescribe medicines under the Pharmaceutical Benefits Scheme (PBS) or Repatriation Pharmaceutical Benefits Scheme (RPBS).

The purpose of this online resource is to support software vendors to identify enhancement opportunities in their electronic National Residential Medication Chart (eNRMC)  medication management system, with the aim of delivering safer medication management and improved quality use of medicines.

This online guide is for organisations looking to implement the electronic National Residential Medication Chart (eNRMC) medication management system. The guidance can be applied to all types of residential care facility settings, whether you are a single site or part of a larger provider network.

The NSQHS Standards User Guide for Health Service Organisations Providing Care to People from Migrant and Refugee Backgrounds aims to support health service organisations to implement the NSQHS Standards and provide safe and high-quality care that meets the needs of people from migrant and refugee backgrounds.

This document provides guidance to support temporary collection facilities during the evolving coronavirus disease 2019 (COVID-19) outbreak.

This document provides guidance from the National Pathology Accreditation Advisory Council (NPAAC) on the use of point of care testing to support increased testing demand for SARS-CoV-2 during the coronavirus disease 2019 (COVID-19) outbreak.

This resource provides a summary of some of the key data from AURA 2021 that may be of specific interest to public health professionals.