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Effective communication with your healthcare provider is essential to ensuring that the care you receive is safe, of a high-quality, and centred around you.
An infographic for consumers about health literacy.
A flow chart describing key steps of an open disclosure process.
These two infographics illustrate the importance of health literacy and how it shapes people’s health and the safety and quality of health care.
The top tips are designed to help consumers, their families, carers and other support people get the most out of their health care.
Flow chart outline key steps of an open disclosure process.
The Australian Charter of Healthcare Rights (second edition) - A4 Accessible version.
An infographic for consumers on the second edition of the Australian Charter of Healthcare Rights.
A poster of the Australian Charter of Healthcare Rights (second edition).
The tops Tips for Safe Health Care are now available in digital formats to display on screens.
Display the Australian Charter of Healthcare Rights on your health service’s TV monitors and digital signs.
This is the flowchart for the assessment process for the National Safety and Quality Health Service (NSQHS) Standards (second edition).