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Effective communication with your healthcare provider is essential to ensuring that the care you receive is safe, of a high-quality, and centred around you.

Poster or graphic

A flow chart describing key steps of an open disclosure process.

Poster or graphic

These two infographics illustrate the importance of health literacy and how it shapes people’s health and the safety and quality of health care. 

Poster or graphic

The top tips are designed to help consumers, their families, carers and other support people get the most out of their health care.